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Quality and after-sales service <<commitment
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| Dear customer Thank you for using ε•♠our company's product€ $s. The quality policy we follo≠>>≤w is: "Product leadership is our e¶✘ternal goal, customer satisfaction is o'↔φ₹ur unremitting pursuit£♥, and high-quality service is our be€÷st commitment.” To this end, we make the f≥™ollowing commitments: |
| ☆ Quality Policy |
| 1. Ensure the selection of inter"♣¶nationally renowned brand supply partne'₹©rs, ensure quality advantages, aλ↕nd strive for "0" after-sales αservice.
2. Before product shipment, provide 'detailed product user manuals aγβnd product training →<♠manuals to enable customers to maste®←r basic theories, performance, and fuΩ€nctions, operate proficiently accord± α₽ing to procedures, and be able♦ σ to troubleshoot general technical prβ♦oblems. |
| ☆ Service Commitment |
| 1. When you choose Huize Ocean≤→'s products, our professional desig↕ n and manufacturing personnel will☆ ≠ provide you with fast and s♦₽σσuccessful solutions to meet your dive ©<rse application needs. Fr•&≤εom standard products to cus≈'tomized products for ↔you, our engineers will•π design products tha♦€t meet your needs and even e✔xceed your expectations.
2. Adhere to the princi∞$•ple of general manager report♣✔↔ing services, and the general mana $β₩ger must understand th↔™¶e progress of each service from ₽±>♣the beginning to the end.γλ After the service is completed, the ×♥≤general manager must proactively contacφ♠βt customers to understand tΩΩδhe service situation (the$∏↑δre is a general manager email on t↕§✔he company's website, ©≠§and customers are welcome to provide >↕Ωvaluable suggestions and complaints™γφ ). 3. Adhere to selecting int♣∏ ernationally renowned b≥±rand products with serv§ε♠ice advantages and share ®εtheir after-sales service network. A¶÷dhere to 24-hour telephone access, and ¶✘≤>communicate with our prπ∞¶ofessional after-sales s☆ervice personnel within 4-♣α8 hours of working hours to provi✘★☆≠de preliminary solutions. If ♥≥necessary, we must provide•< effective after-sales service on-site <$≈≈within 72 hours in Chinaε∏≈. For foreign customers, we will co πmmunicate with the manufacturer in aε÷ε timely manner, striv♣>∞e to share the service "♥network, and strive to ≥✘provide effective on×÷¥-site service within t₽¶he nearest 72 hours. 4. Adhere to the principl™←e of solving problems first andβ♠Ω then communicating with them, and ÷♠'take on the responsibility of£±λ providing protection for customers. |